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Environmental nuisance is:
Unreasonable interference (or likely interference) with an environmental value caused by emissions of aerosols, fumes, light, noise, odour, particles (including dust) or smoke; or
Unhealthy, offensive or unsightly conditions caused by contamination. Environmental values include the amenity of a place, such as a house, that make it suitable for anyone to sleep, study or relax there. These values can be affected by noise, dust, odour or light.
Council can respond to your complaint or can take action against someone causing an environmental nuisance. Council will use noise and emission standards, such as audibility, duration, and frequency of noise; frequency and intensity of exposure to dust; or the nature and strength of odours, to decide if there is an environmental nuisance. Council can act against people or organisations causing the environmental nuisance. This can include making them change their activities, pay a fine, and even taking them to court.
Some situations are not managed by council—you will have to contact a different authority.
Noise from parties, cars, house alarms and trail bikes—call the Queensland Police Service.
Noise from licensed premises such as hotels and nightclubs—contact the Office of Liquor and Gaming Regulation in the Department of Justice and Attorney-General by phone on (07) 3224 7108 or email email@example.com. Complaints can also be made using the online complaint form available at www.olgr.qld.gov.au (search for online complaint).
Noise from Aircraft —call Air Services Australia.
Noise exemptions also apply to:
A formal complaint must be received before council can investigate allegations of environmental nuisance. Frivolous or vexatious complaints will not be investigated.
NOTE - To lodge a complaint, people MUST be willing to identify themselves and provide details of the nuisance to DERM or council.
To log a request or for further information about this please contact Environmental Health Services on 4776 4607 or email: firstname.lastname@example.org.