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About Council

Learn more about the Hinchinbrook Shire Council

Mayor and Councillors

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Citizenship Ceremonies

Hinchinbrook Shire Council Citizenship Ceremonies

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Flood Recovery

A few important points to remember after a flood event are listed below. 

  • Have a battery operated radio and tune into your local radio station and heed warnings and advice
  • If you have evacuated, don’t return home until officially advised it is safe and don’t panic. Wait until water has fallen below floor level to enter a house
  • Don’t use electric appliances if wet
  • Beware of damaged power lines, bridges and trees.
  • Do not enter floodwaters - if it’s flooded forget it
  • Heed all warnings and don’t go sightseeing. Instead, check and offer help to neighbours, friends and family
  • Don’t make unnecessary telephone calls
  • Check whether electricity, gas or water supplies have been affected
  • Wear rubber boots or rubber-soled shoes and rubber or leather gloves
  • Watch for damaged flooring, walls and ceilings as well as unexpected visitors such as snakes
  • Treat all items exposed to floodwater as contaminated
  • Dispose of rubbish, wash mud, dirt and debris as soon as you can and wash hands thoroughly after handling anything that has been in contact with floodwater
  • Follow any instructions for treating water and discard any food exposed to floodwater unless in airtight containers

For more information on what to do after a flood event, download the below booklet prepared by Emergency Management Australia. 

What to do before, during and after a flood

Financial Assistance

Financial assistance and support services are now available to residents directly affected by flooding in parts of North Queensland over recent days.

“Eligible applicants can receive $180 per person, up to $900 for a family of five or more, to replace essential items like food, clothing and medications or to help cover the costs of alternative accommodation if they can’t live at home.”

Follow the link below for more information.

Hardship Assistance

Rebuilding after a Flood 

For information on rebuilding after a Flood, please visit our Rebuilding after a Natural Disaster page.



Further information

For further information regarding cleaning up after a flood please visit the Queensland Government website, Recovery after a Disaster, Cleaning Up page.

Important Contacts Contact Number  Website 
Life Threatening Emergencies (Police Ambulance, Fire) 000 www.triplezero.gov.au
SES Assistance  132 500 www.ses.qld.gov.au
Road Information  131 940 www.qldtraffic.qld.gov.au
Hinchinbrook Shire Council  (07) 47764600 www.hinchinbrook.qld.gov.au
Bureau of Meteorology  www.bom.gov.au
Emergency Management Queensland (EMQ) www.disaster.qld.gov.au
Register.Find.Reunite www.register.redcross.org.au
Flooded Road Maps  www.floodwatersafety.initiatives.qld.gov.au/flooded-roads-map/
Ergon Energy  www.ergon.com.au/network/outages-and-disruptions/storms-and-disasters/flood-safety

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