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About Council

Learn more about the Hinchinbrook Shire Council

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Citizenship Ceremonies

Hinchinbrook Shire Council Citizenship Ceremonies

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Public Consultation Results

Please see below for a list of public consultation and community survey results. If you require any further information regarding any of the information below please contact Council on (07) 4776 4600. 


Hinchinbrook Community Satisfaction Survey

In September 2017, Hinchinbrook Shire Council surveyed the community to assess public sentiment regarding Council Services, Facilities, Communication and Customer Service.

The survey was open for a two week period from 16 September to 30 September 2017. During this time respondents were able to take part in the survey online through Survey Monkey or via hard copy forms available to the public at the Council’s Main Office, Lannercost Street, Hinchinbrook Shire Library, Halifax sub-branch, Hinchinbrook Information and Visitor Lounge and the TYTO Regional Art Gallery.

The survey was advertised via the Hinchinbrook Shire Council website, Council’s Facebook page, Council’s Connections page in the Herbert River Express and via signage at locations where the survey was available. Online surveys were restricted to one survey response per device, however this restriction did not apply to IP addresses. Multiple responses were recorded from identical IP addresses in some instances.

The following information is a summary of the results from the community survey. 

Hinchinbrook Community Satisfaction Survey Summary


CBD Toilet Location Survey 

Hinchinbrook Shire Council has secured State Government funding, through Works for Queensland 2017-19, and has elected to install new public toilets around the Lannercost CBD area. The new facility is envisaged to be a three-room facility comprising of wheelchair-friendly male cubicle, a wheelchair-friendly female cubicle and a parents room including change table, seating facilities and toilet facilities.

To ensure that the facility has a positive impact on the community, Council conducted a community survey in November 2017 for the preferred location of the toilet facility. The survey was open for a two week period from 18 November to 1 December 2017 and respondents were able to take part in the survey online or via hard copy forms available to the public at the Council’s Main Office, Lannercost Street, Hinchinbrook Shire Library, Halifax sub-branch and the Hinchinbrook Information and Visitor Lounge.

The survey was advertised via the Hinchinbrook Shire Council website, Council’s Facebook page, Council’s Connections page in the Herbert River Express and via signage at locations where the survey was available.

The following information is a summary of the results from the CBD Toilet Location survey.

285 surveys were completed of which 251 responded to preferred location as follows:

88.05% (221 respondents) preferred Lannercost Street – central median strip near the covered walkway
adjacent to the pedestrian crossing near Coles

11.95% (30 respondents) preferred Johnstone Street carpark – at the end of Mercer Lane

50 responses were received for alternative locations of which:

  • 20 suggested in the vicinity of the Post Office
  • 9 suggested Blanco’s Butcher/ Overflow area
  • 3 suggested the skate park

A Report to Council was tabled on 27 February 2018 at Council General Meeting, please find attached full report including a recommendation for the proposed location of the CBD Toilet Facility.

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