How sewerage works

Our sewerage system safely removes wastewater from your home or business and transports it to treatment facilities, helping protect public health and the environment. 

In simple terms, this is how it works: 

  • Wastewater from toilets, kitchens, bathrooms and laundries flows into your property's pipes 

  • It then enters Council’s sewer network through approved connection points 

  • Gravity and pump stations move wastewater through the network 

  • Wastewater is transported to treatment facilities where it is safely treated 

Using the system correctly helps keep it working reliably and reduces the risk of blockages, overflows and environmental harm. 

What not to flush 

The sewerage system is designed to handle human waste and toilet paper only. 

Flushing the wrong items can cause serious problems, including: 

  • Blockages and sewer overflows 

  • Damage to pipes and infrastructure 

  • Pollution of land and waterways 

  • Higher maintenance costs for the community 

Do not flush: 

  • Wet wipes (including those labelled “flushable”) 

  • Nappies and sanitary products 

  • Fats, oils and grease 

  • Food scraps or coffee grounds 

  • Chemicals, paints or solvents 

  • Medicines 

  • Plastics, cloths or paper towels 

Why it matters 

Correct disposal helps: 

  • Keep the sewerage system running smoothly 

  • Prevent costly repairs and disruptions 

  • Protects the environment and local waterways. 

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