Right to Information

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Hinchinbrook Shire Council is committed to being open and transparent. 

The Right to Information Act 2009 (Qld) (RTI Act) provides the public with a right to access documents held by Council, subject to certain limitations under the Act.

It also enables individuals to request amendments to their personal information contained in those documents.

Before making an application, you may wish to check whether the information you are seeking is already publicly available through Council’s: 

  • Publication Scheme 

  • Disclosure Log 

  • Administrative access arrangements 

If the information is not available through these channels, you can apply for access under the relevant Act. 

 

How to apply 

To make an application, complete the Right to Information and Information Privacy Access Application Form(PDF, 208KB) and lodge it with Council using one of the methods below. 

In person 
25 Lannercost Street 
Ingham QLD 4850 

By post 
STRICTLY CONFIDENTIAL 
Right to Information and Information Privacy Officer 
Hinchinbrook Shire Council 
PO Box 366 
Ingham QLD 4850 

By fax 
(07) 4776 3233 

 

How long does it take?  

Once a valid application is received, Council will: 

  • Acknowledge your application and confirm the decision due date 

  • Decide your application within 25 business days 

In some circumstances, the timeframe may be extended, for example: 

  • If consultation with third parties is required 

  • If the application is complex 

  • If processing charges apply (the clock stops while charges are considered) 

If additional time is needed, Council will notify you in writing. 

These timeframes are set under the Right to Information Act 2009 and monitored by the Queensland Office of the Information Commissioner. 

 

Fees and charges 

Fees and charges may apply to applications made under the Right to Information Act 2009 and the Information Privacy Act 2009. 

  • Fees are set by the Queensland Government 

  • Fees are reviewed annually 

  • There is no application fee for Information Privacy applications 

Current fees and charges are available on the Queensland Government website: 
https://www.rti.qld.gov.au/fees-and-charges  

 

Forms and documents 

 

Further information 

For more information about Right to Information and Information Privacy, visit: 

You can also contact Council on (07) 4776 4600.

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