Public Notice - Water Meter Reading Program

Published on 01 May 2026

Hinchinbrook Shire Council’s six-monthly water meter reading program is now underway at properties across the Hinchinbrook region to measure household water consumption for upcoming rate notices.

To ensure charges are accurate, efficient, and reliable, water meter readings will begin from Monday 11 May 2025, weather permitting.

While most readings are automated, Council crews will be out conducting manual checks on some meters.

Manual checks are carried out on any readings that appear unusual compared to the last three billing periods, such as significantly higher or lower consumption.

Rate notices are scheduled to be issued to ratepayers in August with payment due on or before 30 September 2026.

Ratepayers and tenants are asked to ensure water meters are clear from obstruction to allow access for staff.

All Council staff will carry official identification while performing this work.

Residents are encouraged to sign up for Hinchinbrook H2O, a free water consumption monitoring tool.

Email and SMS alerts can be set to notify residents of water leaks and high consumption within days of occurrence. Visit Hinchinbrook H2O for more details.

For more information email council@hinchinbrook.qld.gov.au or call Council’s customer service centre on (07) 4776 4600.

Mary-Anne Uren
Chief Executive Officer

Public Notice - Water Meter Reading Program(PDF, 66KB)