Under the current Restrictions on Businesses, Activities and Undertakings Direction (No. 21), it will become mandatory for a range of businesses, venues and other organisations to collect customer information through the Check In Qld app from Friday 9 July 2021.
This applies to:
- Shopping centres and retail stores supplying goods and services to the public, such as supermarkets, pharmacies, bank branches, hardware stores, petrol stations and newsagents;
- Venues that attract large crowds – such as stadiums, convention centres, theme parks, concert venues and cinemas;
- Beauty and personal care services – such as hairdressing, beauty therapy and nail services;
- Indoor events – such as cultural festival and expos;
- Outdoor events with dancing – such as music or dance festivals;
- Leisure and recreation facilities – such as gyms, health clubs, indoor sports facilities and indoor pools;
- Short term residential facilities – such as hotels, boarding houses and short-term holiday rentals;
- Outdoor recreation – such as caravan parks, camping areas, zoos and aquariums;
- Galleries, museums, libraries and community centres (for example recreation halls);
- Public facing government services – such as customer service counters providing licensing and registration services for members of the public;
- Indoor weddings, funerals and places of worship;
- Higher education institutions – such as universities, TAFEs and registered training organisations; and
- Adult entertainment venues.
The Check In Qld app is a fast and convenient way for customers and staff to provide their details to support fast contact tracing.
Businesses need to complete the registration form online and will receive a set up guide including the unique QR code for the venue. There are a range of frequently asked questions for businesses.
For direct support, please contact 134 COVID (13 42 68).