CUSTOMER SERVICE CHARTER CUSTOMER SERVICE CHARTER

Council resolved at the May General Meeting to adopt the Hinchinbrook Shire Council’s
Customer Service Charter.

The Charter has been developed to outline the service levels and response times that community members can expect when dealing with Council

Mayor Ramon Jayo has said ‘The Charter demonstrates our commitment to provide the community with professional, timely and friendly levels of customer service.’

For a copy of the Customer Service Charter please click here or collect one at Council’s Main Office, 25 Lannercost Street Ingham 4850. 

BUSINESS DEVELOPMENT SURVEY BUSINESS DEVELOPMENT SURVEY

The Business Development Survey is designed to inform Council about current business activities within the region and will be used to assess how we are able to support and contribute to the growth and development of the Hinchinbrook Shire.

Business owners and managers are encouraged to complete the survey as this will result in an accurate assessment of the current business environment and inform future decision making. 

Please click here to complete the survey. 

Hard copy surveys are also available at Council’s main office, 25 Lannercost Street, Ingham and Libraries around the Shire.  

The Business Development Survey will close on Monday 19 June 2017

LATEST WASTE INFORMATION LATEST WASTE INFORMATION

CHEMCLEAR WASTE CHEMICAL DISPOSAL - REGISTER BY 28 APRIL 2017

AgSafe are conducting their ChemClear collection throughout Queensland in 2017. To arrange to dispose of your unwanted chemicals you can register with ChemClear online at www.chemclear.org.au or phone them on 1800 008 182.  Registrations close on 28 April 2017. 

Eligible chemicals are free.  Eligibility requirements for free collection are:

- Readable product labels

- Not mixed with any other product

- Within two years of the expiry date or deregistration.

Collection of other chemicals can be quoted on registration.

SERVICING OF GREASE TRAPS IN HINCHINBROOK

Council wishes to advise that Cleanaway is providing grease trap servicing in your area. 

To book a grease trap service ring Cleanaway on 47747333 or 1 800 158 942.   

This information is provided as a community service, Council recommends you do your own research and compare pricing before engaging a contractor.

USEFUL LINKS USEFUL LINKS

 

      

 National Registration & Inquiry System

 

  

NEWS NEWS

« Back

EXPERIENCE HINCHINBROOK COACH

The Hinchinbrook Shire Council has partnered with the Hinchinbrook Chamber of Commerce, Industry & Tourism to bring you a unique opportunity to sample Hinchinbrook’s enviable lifestyle, with a social day-trip to Ingham. 

On Saturday 10 June 2017 at 8.00am, bring your family and friends to Willows Carpark, Townsville, to board the Experience Hinchinbrook Coach

You will be transported into the heart of Hinchinbrook where you can soak in the art, culture and history that Ingham and its surrounds has to offer. There are many trendy cafes and boutique retail stores to roam at your leisure with the option to also treat the family to a fun day out with Tasman and his friends at the Tasman Turtle’s Picnic Day.

Don't miss the Mercer Lane Mosaics; a collection of intricate and exquisite mosaics depicting the region's beauty and stories with iconic imagery and vivid colours. Watch authentic Italian cuisine being prepared and sample traditional savoury dishes and desserts at a number of local cafes and deli’s.

After you've shopped, dined, explored and fallen in love with the Hinchinbrook, make your way over to the pristine parklands of the TYTO Precinct, where you can experience the fun-filled, family-friendly Tasman Turtle's Picnic Day. Sit back and enjoy the fantastic entertainment whilst the kids are kept amused by countless free activities.

The coach will depart Ingham for Townsville at 2:30pm, and with any luck there will be some tuckered out kids napping the whole way home.

Book your bus ticket to Ingham by visiting Townsville Tickets www.townsvilletickets.com.au/whats-on